At GH Logistics, we understand that your privacy is important to you. We are committed to safeguarding your personal data and ensuring that your experience with us is secure and reliable. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or services.
Information We Collect
When you use our services, we may collect the following types of personal data:
- Personal Identification Information: This includes your name, contact details, and billing information that we need to process your orders and provide customer support.
- Technical Data: We may collect information about your device, browser type, IP address, and browsing activity on our website to help improve our services and user experience.
- Transaction Data: When you use our services, we collect details about the payments you make, such as billing addresses and payment methods.
- Communication Data: If you contact us via our website or customer support, we may collect the content of your messages.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: We use your details to process bookings, manage orders, and provide the logistics services you requested.
- Customer Support: To help you with any queries, complaints, or issues, we may use your information to communicate with you and resolve problems.
- Marketing and Communications: With your consent, we may send you updates, newsletters, and promotional offers related to our services.
- Improving Services: Your data helps us enhance the website, improve our service offerings, and tailor them to your needs.
How We Protect Your Information
We employ a range of security measures to safeguard your data, including encryption and access controls. While we strive to protect your information, we cannot guarantee absolute security over the internet, so please be aware of the inherent risks.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share information with:
- Service Providers: Trusted third-party providers who assist with delivering our services, such as payment processing, storage solutions, and delivery.
- Legal Requirements: We may disclose your data to comply with the law, enforce our terms and conditions, or respond to government requests.
Your Rights Over Your Data
You have several rights regarding the personal data we hold about you:
- Access: You can request a copy of your personal data.
- Rectification: If any of your information is incorrect or incomplete, you can request an update.
- Deletion: You can ask us to remove your data when it’s no longer necessary for us to retain it.
- Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.
Cookies
Our website uses cookies to improve your experience. These cookies allow us to remember your preferences and help us gather analytical data about website usage. You can control cookie settings via your browser.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and the revised date will be updated accordingly. Please check this page regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
GH Logistics
Address: London, UK
Email: contact@ghlogistics.co.uk
